Azul Linhas Aéreas Brasileiras has the check in faster than Brazil. The company was recognized by the Civil Aviation Secretariat (SAC) in the category Check-in + Fast prize Airports + Brazil , the result of a survey that heard more than 50,000 travelers from domestic and international flights in the country over the past year. Interviews were conducted in 15 airports account for 80% of passenger movement in the country.
The survey took into account various aspects and options check in , as the possibility of effecting it directly at the airline counter, through the company's website, application, Blue Mobile for mobile devices, or self-service totems, as well as facilities offered by each of these options.
"This achievement is a result of the impeccable work done daily by each of our employees in about 100 airports where the Blue and operates in the areas of IT and Marketing. The award is cause for celebration and also motivates the company to seek further improve the already recognized Blue Experience. I want to thank everyone involved in this work and thank all those customers who choose to fly Blue, "says Elisabete Antunes, Blue Airports director.
"We are proud of this achievement, which shows that all investment also bring more convenience to customers is always welcome. Respect and attention to anyone traveling with us is one of Blue's performance of the pillars, which always seeks to charm people. I want to thank and congratulate all employees who worked directly or indirectly on this project that involves check-in , in the certainty that we will always enhance this aspect whenever possible, "celebrates Antonoaldo Neves, president of Blue.
The Blue performs constant investment in its process check-in . In addition to recurring updates on Blue Mobile application, the company has invested more recently in totems with scale today in the airports of São Paulo (Campinas and Guarulhos), Belo Horizonte (Confins), Porto Alegre, Porto Seguro and Curitiba, and soon, the news also comes to Recife. With this service, where the customer own label and weigh your suitcase for shipment, the company reduces the wait time in queue and service to virtually zero.
